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Hurricane Resources and Guidance for Virginia Social Workers

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Hurricane Helene in late September led to catastrophic flooding and high winds in southwest Virginia that destroyed buildings, roads, and homes and killed at least one Virginian. President Biden declared a federal state of emergency for Virginia October 1, 2024, and Gov. Youngkin’s office is assisting with recovery coordination.

Working cooperatively with the Virginia Department of Emergency Management (VDEM), Federal Emergency Management Agency (FEMA), various nonprofit organizations, and local citizens, communities are working to assess, recover, and start rebuilding.​

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Below are news and resources to help social workers and clients in that region, as well as guidance for social work professionals outside those regions who want to help.

Please know that the NASW Virginia Chapter is your professional home, and we can connect you to NASW and other resources to help you address the mental and behavioral health needs of your clients and community. 

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NASW Virginia Chapter Contact: Executive Director Debra Riggs, driggs.naswva@socailworkers.org, (804) -204-1339.

Disaster Assistance

NASW established the Social Work Disaster Assistance Fund to provide assistance to those affected by disasters in the United States and around the world such as devastating hurricanes, tsunamis, flooding, earthquakes, wildfires, etc. Donations are awarded to social workers and/or social welfare organizations that can provide assistance to those who have suffered loss, and are in need of financial, or other assistance due to a disaster. https://www.naswfoundation.org/Our-Work/Social-Work-Disaster-Assistance-Fund

 

24/7 counseling: Disaster Distress Helpline

 

Virginia Emergency Support Team: (804) 267-7600, TDD: (804) 674-2417, FAX (804) 272-2046

 

Virginia 211 (Virginia Department of Social Services, Disaster support services: Up-to-date information on community and regional response, volunteer and donation coordination, crisis intervention and human service coordination)

 

FEMA Virginia (Region 3) FEMA has many types of assistance available to anyone affected by the hurricane. Learn more about each of the options at http://FEMA.gov/Helene. People in declared disaster areas can also apply for assistance by calling 800-621-3362, visiting http://disasterassistance.gov, or downloading the FEMA app. 

 

Virginia Department of Emergency Management

Search for the Disaster Recovery Center (DRC) closest to you here.

 

If you are a disaster survivor, please visit FEMA.gov for up-to-date information on current disaster declarations. If you or a client has questions about the disaster assistance application, please call (800) 621-3362, visit disasterassistance.gov, or use the FEMA mobile app.

 

Virginia Office of the Governor

 

Virginia State and Local Level Referrals

 

Virginia Voluntary Organizations Active in Disaster

Recovery News

FEMA Individual Assistance Now Available for More Virginians

(Oct. 8, 2024) Residents of Bedford, Bland, Carroll, Pittsylvania, Russell, and Wise counties and the city of Radford are now eligible to apply for assistance from FEMA under the Individual Assistance Program. FEMA assistance can help with costs from damage and losses due to Tropical Storm Helene. Montgomery and Pulaski counties have been added to the Disaster Unemployment Assistance (DUA) declaration following Hurricane Helene. Learn more at http://tinyurl.com/2fpedxyn. FEMA has released more guidance on how to help with recovery. 

 

Disaster Recovery Center Is Now Open in Washington County

(Oct. 7, 2024) FEMA Disaster Recovery Centers (DRCs) are temporary offices set up after a disaster to provide support to impacted areas and communities. The Washington County DRC is located at Damascus Shopping Mall, 736 North Beaver Dam Ave, Damascus, Va. 24236. You don’t need to go to a DRC to apply, but it can help with the process. Location: 736 Beaver Dam Ave., 8 a.m.-6 p.m., Mon.-Sat.

 

Federal Assistance for Hurricane Helene Exceeds $286 Million

(Oct. 7, 2024) Federal assistance for survivors of Helene has now surpassed $286 million with an additional $180 million in mission assignments to federal partners. FEMA continues to coordinate recovery efforts while preparing for the anticipated landfall of Hurricane Milton along Florida’s Gulf Coast.

 

FEMA Supporting Survivors with Disabilities Through Proactive and Inclusive Disaster Recovery Efforts

(Oct. 7, 2024) FEMA’s Disability Integration Advisors are on the ground in areas impacted by Helene to ensure recovery resources are accessible to all survivors. Accessibility isn’t confined to one FEMA program or specialist and is incorporated into the execution of all its work and programs. Disability Integration Advisors are experts in proactively addressing the disability community’s equities, working alongside FEMA leadership to guide FEMA staff in incorporating these equities into their work. Their duties include ensuring distribution of water and food to survivors who cannot get to reach points, and helping “those who require assistive aids to file a FEMA application receive what they need to begin the recovery process.” 

 

VDEM Conducting Initial Damage Assessments in Southwest Virginia

VDEM is conducting Initial Damage Assessments throughout the affected areas of Southwest Virginia today. Residents may see teams of personnel in the community taking photos of impacted homes. VDEM personnel are working with our local impacted partners and incident management teams from the National Capital Region, Southwest Virginia, Central Virginia, and Hampton Roads.

Governor Youngkin will be requesting expedited approval for a Major Disaster Declaration to the President for all available programs and resources for the commonwealth. More information will follow as we receive a response to the request.

For more information regarding the federal declaration process, and criteria for a federal declaration, please visit How a Disaster Gets Declared | FEMA.gov

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Anyone helping to clean up debris from the hurricane in southwest Virginia is asked to keep it on their own property (for now) and away from the street so Virginia Department of Transportation can get through to clear public roadways. Once done, debris removal will begin, and further guidance will be given on where to put it.

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Disaster Unemployment Assistance (DUA) is available to individuals in the designated localities whose employment or self-employment was impacted by Hurricane Helene. For more information visit https://ow.ly/raFs50TCuL8.

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Find a flood map and risk reduction resources here

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For social workers and others who want to volunteer or help in the devastated areas of western North Carolina, the NASW North Carolina Chapter has a website section and statement.  

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Be alert—criminals may impersonate FEMA workers. Always verify ID, never share personal info, and don’t trust unsolicited calls. Contact the FEMA Helpline at 1-800-621-3362 for legitimacy. Stay informed and stay safe!

Disaster Distress Helpline is a 24/7 resource that provides immediate services to anyone who may need crisis counseling after experiencing a natural or man-made disaster or tragedy. Sponsored by the Substance Abuse and Mental Health Services Administration (SAMHSA), the helpline immediately connects callers to trained and caring professionals such as social workers from the closest crisis-counseling center in the nationwide network of centers. This toll-free, multilingual, and confidential crisis support service is available to all residents in the Virginia, the United States, and its territories. Helpline staff provide confidential counseling, referrals, and other needed support services. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

 

988 Suicide and Crisis Lifeline

 

Crisis Text Line offers free 24/7 crisis support via text message. Text NAMI to 741-741 to connect with a trained crisis counselor.

 

National Association of Mental Illness (NAMI) HelpLine is a free service that provides information, referrals and support to people living with a mental health condition, family members and caregivers, mental health providers and the public. The NAMI HelpLine can be reached Monday through Friday, 10 a.m.–6 p.m., ET. The number is 1-800-950-NAMI (6264).

 

Veterans Crisis Line connects Service members and Veterans in crisis, as well as their family members and friends, with qualified VA responders through a confidential toll-free hotline. Call 1-800-273-8255 and Press 1 to talk to someone or send a text message to 838255 to connect with a VA responder.

Resources for Older Americans and People with Disabilities
Resources for people with greater vulnerability during periods without food, water, shelter, and adequate rest
  • Centers for Disease Control and Prevention: Disaster Planning Tips for Older Adults and their Families

  • Red Cross: Disaster Safety for People with Disabilities

  • Administration for Community Living: Emergency Preparedness

  • U.S. Department of Health and Human Services: Special Populations: Emergency and Disaster Preparedness Resources

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